ADT® Authorized Dealer Serving Akron & Surrounding Areas
Elderly man greeting neighbor on front porch with door open
August 04, 2025

What Is The ADT Trusted Neighbor Feature?

ADT’s Trusted Neighbor™ feature modernizes the custom of providing a neighbor a key to your house. It eliminates the necessity of actual keys or keypad codes and allows you to control who has access to your Akron home and for what duration. Discover more about how you can implement it with your ADT home security system and Google Nest doorbell camera. 

How Does ADT Trusted Neighbor Work?

You probably have neighbors you trust to watch your pets, get your mail, or hydrate your plants when you go out of town. Before, you would simply give them a key to your home. There’s a better way to do it now. Because of the innovative ADT Trusted Neighbor Feature, you no longer have to worry about doors left unsecure or lost keys. 

What you need is an ADT home security system, a Google Nest doorbell, a compatible smart lock, and the ADT+ app that brings everything together. Here’s how it works: 

  1. You assign access to a trusted person, like a relative or neighbor, through the ADT+ app.
  2. Then, you set permissions. You can give neighbors timed access, letting them enter and exit during specific hours, or event-based access. To illustrate, if a box shows up, the system can unlock the door to let them take it indoors once it validates them.
  3. After you’ve set up access, your Google Nest Doorbell with familiar face capability identifies your neighbor when they approach the door.
  4. Your ADT system will deactivate the alarm and release the door lock when the person is authenticated as an authorized guest.
  5. You receive real-time updates as your family member, friend, or neighbor comes and goes. The app also supplies a complete log. 
  6. Once the trusted neighbor exits, your smart door lock secures independently to shield your home.

You can grant access for any person you would like, such as a pet sitter, a service technician, or a companion who arrives when you’re out. This service is also useful during urgent situations, especially when you’re not around. To illustrate, if a water sensor triggers, your system can authorize event-driven access so an individual can enter and shut off the water. The user-friendly app makes configuring permissions simple. 

Enhance Your Akron Home’s Convenience And Security

ADT Trusted Neighbor is a terrific example of how ADT makes life easier and your Akron home smarter and more secure. This service isn’t only for neighbors and relatives, as you’ll appreciate the facial recognition and auto-unlock capability when you’re carrying children or packages. Once you're inside, the door fastens behind you automatically.

Request Your ADT Home Security System In Akron With The Latest Features

Benefit from like ADT Trusted Neighbor and Google Nest cameras with a new home security system in Akron from Secure24 Alarm Systems. An authorized ADT dealer, we’re thrilled to deliver the latest technology from the leading name in home security. Reach out to (330) 355-9089 today to begin. Our well-trained team can answer whatever questions you have about ADT+, Google Nest cameras, and how to make it all work in unison.